Shipping policy

Order total	Shipping Rate
$99+ (after any discounts are applied)	FREE
$50 - $98.99	$30
Up to $49.99	$45

 

You will receive a tracking email when your order ships, and it will arrive fully frozen. 

Subscription Details

If you’d like to update your seafood selection, pause, skip, reschedule your order, or cancel your subscription, you can do so easily, any time from your account. 

When you purchase a subscription you'll receive repeat deliveries at your pre-set Delivery Frequency.  

You will be notified via email and/or SMS about your upcoming order 3-5 days prior.

Your upcoming order notification emails have links to edit your subscription & order. You can manage your subscription directly from there.

Refund Policy

We want you to be 100% satisfied. We will refund, replace or exchange any item that doesn’t arrive in perfect condition within 30 days of purchase. Our full refund policy can be viewed here.

Frozen Items Shipping Details*

Orders ship within 1-3 business days of purchase, and deliver within 1-3 days of shipment. Please order by midnight on Monday to ensure same-week delivery, but note that your order may deliver same-week even if you order after Monday (depending on your transit time).

You will receive a tracking email when your order ships, and it will arrive fully frozen. We do our best to deliver on weekdays so that you have your order in time for the weekend!

Please contact support@sea2table.com with any special delivery date requests before your order ships.

(*Shipping & Delivery Schedule is subject to change during major holiday seasons.)

Frozen Seafood Items ship separately from Non-Frozen Items (tinned seafood, non-perishable goods). You will receive two tracking numbers if your order contains both frozen and non-frozen items.

Frozen Seafood Items are fulfilled at our main shipping locations in VA ,WA, & NE, and shipped via FedEx Home Delivery, UPS Ground, OnTrac, or GLS-US (depending on various factors).

Non-Frozen Items such as accessories are fulfilled at our main office in NY and shipped via USPS.  

Order Cancellations (before shipment)

Orders can be canceled without fee anytime before tracking information is assigned. (Tracking information is communicated by email when an order ships).

Orders canceled after the shipment tracking information has been assigned will be charged a one-time $45.00 in-transit return fee, aka “Return to Sender Fee.” This fee is to help cover the costs of transit, which can result in the fish no longer being safe for sale and consumption.