Questions and Answers

You don't need an account to place an order. However, we would encourage you to create an account for speedier checkout on future orders, and to view your order history or Manage your subscriptions. Creating an account is quick and easy.

Each package of fish includes a traceability label that lists where your seafood was caught, the catch method, and the best-by date.  

Your fish is flash frozen as close to time of harvest as possible. This process rapidly brings the temperature down to -40F, preserving the seafood without additives, eliminating the potential for parasites, and protecting it from freezer burn.

Read more about why flash freezing is a nearly perfect preservation method here. From taste to nutrition to responsibility, frozen wins.

At this time we do not ship to Canada, Alaska, Hawaii, Puerto Rico or any other US territories or foreign countries. That would be a long journey for our fish. 

For most states, we ship from a centralized cold storage facility in Illinois. This allows us to ship species from different coasts in the same box, which reduces shipping costs for the customer and the environmental impact of shipping.

Most shipments to AZ, CA, ID, NV, OR, and WA ship from our cold storage facility in California.

Absolutely. Once your order ships, you’ll receive a shipping confirmation email with a link to a FedEx tracking page. All orders will deliver in 1-3 days after shipping. You can also download the Shopify App to track your order. You will find a link to download the Shopify App in your order confirmation email.

All of our fish is vacuum sealed in plastic, flash frozen, and wrapped in butcher paper. We then pack it with an eco-friendly insulation and plenty of dry ice to ensure it stays frozen while it’s on the way to your door.

Cardboard boxes and insulation can be recycled curbside as you would any paper. Our butcher paper is a special freezer parchment with an artificial wax lining, which should be discarded in the trash, along with plastic vacuum wraps. 

Dry ice should be handled very carefully. You should never touch dry ice directly. Please leave overnight to sublimate in a well ventilated space. Outside is preferred, away from animals and children. The dry ice should come in protective plastic that can be thrown away and a cardboard box that can be recycled.

We work hard to make sure you can feel good about the fish you eat and buy every step of the way. 

Our boxes and insulation are certified OCC-E fully curbside recyclable, and zero styrofoam is used.

We ground ship the vast majority of our boxes, versus shipping by air, which has a higher carbon footprint.

We are a proud Certified B Corporation since our founding. "B Corps" are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

At this time, we only ship within the Continental United States. We do not ship to Canada, Hawaii, Puerto Rico or Alaska.

We do not ship to PO, APO, or FPO addresses at this time. 

Charges vary depending on the size of your order. Use the chart below to determine what your shipping charges would be. All charges are calculated before promotion codes are added.

Thanks to our new subscription feature, you can have our sustainably sourced seafood routinely delivered right to your door for as long as you’d like. Simply click on an item from our Shop Page and select the subscribe and save option. You’ll be given a choice of frequency: every 4 weeks or every 8 weeks.

Once you complete your purchase you will receive an invitation to activate your Sea to Table account. You can review, edit, skip and monitor your deliveries by logging into your Sea to Table account and clicking “Manage Subscriptions”. This will take you to your subscription portal where you can make adjustments.

You can view your subscription information by logging into your Sea to Table account and clicking “Manage Subscriptions”. If you don’t have an account when you sign up for a subscription an invite to create an account will be sent.

Login to your Sea to Table account and click “Manage Subscriptions”. From there you will be able to skip, edit or cancel your subscription.

Yes! Our subscription service allows you to have multiple subscriptions and gives the customer the power to adjust and update subscription orders as necessary.

To Reactivate a subscription that has been cancelled, login to your Sea to Table account and click “Manage Subscriptions”. From there you should see a button to “Reactivate” the subscription you wish to reinstate.

Yes, 3 days prior to your next subscription charge date, you will receive an email reminding you of your upcoming subscription charge.

While you cannot pause your subscription, you can skip shipments in your subscription. Login to your Sea to Table account and click “Manage Subscriptions”. From there you will be able to click on “Skip” until you would like it to continue.

All of the fish we ship to home delivery customers has been flash-frozen, eliminating any potential parasites. Nonetheless, all seafood, regardless of the source or how it’s treated, may contain bacteria that could cause illness if mishandled or cooked improperly. For your protection, the fish should be kept frozen until you intend to defrost and prepare it right away. Always keep the fish either refrigerated or frozen, and keep it separated from other foods you might be working with. Wash all working surfaces (including cutting boards), utensils and hands after touching raw seafood. Cook thoroughly and refrigerate leftovers immediately after your meal.

Our Gulf of Maine Redfish, Pacific Black Cod, Alaska Coho Salmon, and Alaska Sockeye Salmon all deliver as skin-on portions, because the skin on these species is delicious! Check out our blog post The Keys To Crispy Skin.  Atlantic Winter Skate, Northwest Pacific Halibut, Northwest Pacific Cod, and West Coast Dover Sole deliver as skin-off portions. Our Wild Gulf Shrimp is peeled and deveined to make for easy prep.

The safest, most foolproof way to defrost your fish is under refrigeration. Most of our seafood will thaw completely within 24 hours. Once your fish is thawed, drain any excess liquid, give it a gentle rinse under cold water, pat it dry with a paper towel, and cook right away.

What if you don't have 24 hours to thaw your fish? In that case, try the water bath method. Simply unwrap your fish from the outer paper wrapping, leaving it in the vacuum sealed bag, and cover with cool water. Defrosted this way, your fish should be ready to cook in one to three hours. Just be careful not to leave it at room temperature for too long after it is fully thawed.

For reasons of food safety and quality, never defrost your fish in the microwave, or on the counter.

Your order is packed in an eco-friendly insulation and plenty of dry ice to ensure it stays frozen during transit. On the rare occasion that the delivery is delayed due to weather or a FedEx mix up, we do not recommend re-freezing the fish once it begins to thaw. Any items that are no longer cold to the touch should not be eaten.

We want you to be 100% satisfied. We will refund or replace any item that doesn’t arrive in perfect condition within 30 days of purchase. Please send us a message using the form on our Customer Support page, or email us at support@sea2table.com with your order number and a description of your delivery.

We want you to be 100% satisfied. We will refund, replace or exchange any item that doesn’t arrive in perfect condition within 30 days of purchase. Please send us a message using the form on the Customer Support page or email us at support@sea2table.com with your order number and a description of your delivery.

Sorry to hear that! Please send us a message at support@sea2table.com and include your order number and a description of the damaged or missing item(s). We’ll follow up with the next steps.

Yes! We offer Digital Gift Cards in denominations of $100, $150, $175, $200 or $250. The gift card will be emailed to the email address used at checkout. Alternatively, you could send it to your email and forward to the intended recipient. 

Digital Gift Cards never expire, and can be redeemed toward any product that you see on our site except for other gift cards. At this time, we don't have the option of sending a physical gift card.

Absolutely! We believe the best gift is the gift of seafood. Just add a gift message at the bottom of your cart before clicking forward to Checkout.

Sean Dimin fell in love with fish at a young age. It wasn’t just the ocean and the wonder of marine life he fell for, but also the people and places that connect the rest of us to the sea. After learning the ropes on fishing boats and living in fishing communities, Sean founded Sea to Table with his father and brothers.

We’ve spent years developing relationships with suppliers on every U.S. coast, building the market for domestic seafood by delivering fresh and frozen fish to professional chefs across the country. Now that he has a young family of his own, Sean has taken what he learned from working with fishing folks to heart: Take care of your catch and feed your family the best. Our home delivery was started so that families across the United States can enjoy the very best catch.

B Corporations are a new kind of company which uses the power of business to solve social and environmental problems. Certified B Corporations meet higher standards of social and environmental performance, transparency, and accountability. Learn more by visiting the B Corp website.

Glad you asked! While the vast majority of seafood sold in the United States is imported from overseas, and often comes from poorly regulated industrial farms, all Sea to Table seafood is wild-caught from well-managed U.S. fisheries. Our home delivery fish is flash-frozen to preserve freshness. Plus, it’s delicious.

Visit our Blog for news from the coast, tips from the kitchen, and more.

Email us at jobs@sea2table.com with a resume and why you are interested in joining the team. We always like to hear from passionate, fish nerds!