Questions and Answers

You don't need an account to place an order. However, we would encourage you to create an account for speedier checkout on future orders, and to view your order history and manage your subscriptions. Creating an account is quick and easy, and you can do so here.

If you are attempting to log into your account and our system is saying it does not recognize your email address it may be that you have not set a password.  

If you do not have an account when you place your order you should receive an invitation to activate your account.  

You can register as a "new" customer and have full access to your account 

or 

You can email support@seatotable.com and we can resend you an account activation link .

Each package of fish includes a traceability label that lists where your seafood was caught, the catch method, and the best-by date.  

Your fish is flash frozen as close to time of harvest as possible. This process rapidly brings the temperature down to -40F, preserving the seafood without additives, eliminating the potential for parasites, and protecting it from freezer burn.

Read more about why flash freezing is a nearly perfect preservation method here. From taste to nutrition to responsibility, frozen wins.

At this time we do not ship to Canada, Alaska, Hawaii, Puerto Rico or any other US territories or foreign countries. That would be too long a journey for our fish. 

When you sign up for a Sea to Table subscription, we’ll deliver our sustainably sourced seafood right to your door at the frequency of your choosing for as long as you’d like. Simply select your preferred delivery frequency at the top of our shop page (4, 6, or 8 week), and then add whichever items you’d like to your subscription.

Not only is a Sea to Table subscription wildly convenient, it saves you money! As you toggle between the different delivery frequencies, you'll see our prices decrease.

You can log into your account any time through the top navigation menu of our website.

Once logged in, you can edit the items in your subscription, skip the next delivery, change your next delivery date, change your delivery frequency, change your payment method or delivery address, add a discount code, or pause or cancel your subscription. 

When you have a Sea to Table subscription, you’re fully at the helm! 

Yes, 5 days prior to your next subscription charge date, you will receive an email reminding you of your upcoming subscription charge.

Yes! Our subscription service allows you to have multiple subscriptions, and gives you the power to adjust and update your subscriptions as needed.

To reactivate a subscription that has been cancelled, login to your Sea to Table account and click “Manage Subscriptions”. From there you will see a button to “Reactivate” the subscription you wish to reinstate.

Orders ship within 1-3 business days of purchase, and deliver within 1-3 days of shipment. Please order by midnight on Monday to ensure same-week delivery, but note that your order may deliver same-week even if you order after Monday (depending on your transit time).

You will receive a tracking email when your order ships, and it will arrive fully frozen. We do our best to deliver on weekdays so that you have your order in time for the weekend!

Please contact support@sea2table.com with any special delivery date requests before your order ships.

(*Shipping & Delivery Schedule is subject to change during major holiday seasons.)

Orders of $99+ qualify for free standard shipping (after any discounts are applied).

Orders of $50 - $98.99 are assessed a $30 shipping fee.

Orders up to $49.99 are assessed a $45 shipping fee.

For most states, we ship from a centralized cold storage facility in Virginia. This allows us to ship species from different coasts in the same box, which reduces shipping costs for the customer and the environmental impact of shipping.

Most shipments to AZ, CA, ID, NV, OR, and WA ship from our cold storage facility in Washington State

Absolutely. Once your order ships, you’ll receive a shipping confirmation email with a link to a FedEx, UPS, ONTRAC or GLS-US tracking page. All orders will deliver in 1-3 days after shipping. You can also download the Shopify App to track your order. You will find a link to download the Shopify App in your order confirmation email.

All of our fish is vacuum sealed in plastic, flash frozen, and wrapped in butcher paper. We then pack it with an eco-friendly insulation and plenty of dry ice to ensure it stays frozen while it’s on the way to your door.

Cardboard boxes and insulation can be recycled curbside as you would any paper. Our butcher paper is a special freezer parchment with an artificial wax lining, which should be discarded in the trash, along with plastic vacuum wraps. 

Dry ice should be handled very carefully. You should never touch dry ice directly. Please leave overnight to sublimate in a well-ventilated space. Outside is preferred, away from animals and children. The dry ice should come in protective plastic that can be thrown away and a cardboard box that can be recycled.

We work hard to make sure you can feel good about the fish you eat and buy every step of the way. 

Our boxes and insulation are certified OCC-E fully curbside recyclable, and zero styrofoam is used.

We ground ship the vast majority of our boxes, versus shipping by air, which has a higher carbon footprint.

We are a proud Certified B Corporation since our founding. "B Corps" are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

At this time, we only ship within the continental United States. We do not ship to Canada, Hawaii, Puerto Rico or Alaska.

We do not ship to PO, APO, or FPO addresses at this time. 

All Sea to Table fish has been flash-frozen, eliminating any potential parasites. Nonetheless, all seafood, regardless of the source or how it’s treated, may contain bacteria that could cause illness if mishandled or cooked improperly. 

For your protection, the fish should be kept frozen until you intend to defrost and prepare it right away. Always keep the fish either refrigerated or frozen, and keep it separated from other foods you might be working with.

Wash all working surfaces (including cutting boards), utensils and hands after touching raw seafood. Cook thoroughly and refrigerate leftovers immediately after your meal.

Our Gulf of Maine Redfish, Pacific Black Cod, Wild King Salmon, and Alaska Sockeye Salmon all deliver as skin-on portions, because the skin on these species is delicious! Check out our blog post The Keys To Crispy Skin.  Atlantic Winter Skate, Northwest Pacific Halibut, Northwest Pacific Cod, Atlantic Albacore Tuna, and West Coast Dover Sole deliver as skin-off portions. Our Wild Gulf Shrimp is peeled and deveined to make for easy prep.

The safest, most foolproof way to defrost your fish is under refrigeration. Most of our seafood will thaw completely within 24 hours. Once your fish is thawed, drain any excess liquid, give it a gentle rinse under cold water, pat it dry with a paper towel, and cook right away.

What if you don't have 24 hours to thaw your fish? In that case, try our Quick Thaw Method.

For reasons of food safety and quality, never defrost your fish in the microwave, or on the counter.

Your order is packed in an eco-friendly insulation and plenty of dry ice to ensure it stays frozen during transit. On the rare occasion that the delivery is delayed due to weather or a FedEx mix up, we do not recommend re-freezing the fish once it begins to thaw. Any items that are no longer cold to the touch should not be eaten.

We want you to be 100% satisfied. We will refund or replace any item that doesn’t arrive in perfect condition within 30 days of purchase. Please send us a message using the form on our Customer Support page, or email us at support@sea2table.com with your order number and a description of your delivery.

We want you to be 100% satisfied. We will refund, replace or exchange any item that doesn’t arrive in perfect condition within 30 days of purchase. Please send us a message using the form on the Customer Support page or email us at support@sea2table.com with your order number and a description of your delivery.

Sorry to hear that! Please send us a message at support@sea2table.com and include your order number and a description of the damaged or missing item(s). We’ll follow up with the next steps.

Yes! We offer Digital Gift Cards in denominations of $100, $150, $175, $200 or $250. The gift card will be emailed to the email address used at checkout. Alternatively, you could send it to your email and forward to the intended recipient. 

Digital Gift Cards never expire, and can be redeemed toward any product that you see on our site except for other Gift Cards. At this time, we don't have the option of sending a physical gift card.

Absolutely! We believe the best gift is the gift of seafood. Simply add a gift message in the input box at the bottom of your cart before proceeding to checkout. Your message will be printed on the packing slip, which is included in the box and does not list any prices.

Yes. However, please note that gift cards will only apply to the first delivery of a new subscription – if you have a gift card balance remaining after the first delivery, it will not automatically apply to subsequent orders, though you can manually add the gift card again to your subscription once it renews.

Discount codes cannot be applied to Gift Card purchases.

Yes! Simply apply one code at a time in the “discount code or gift card” input box at checkout. 

Please ask the recipient to check the promotions and SPAM folders of their email account. If you feel the email may be incorrect or would like it re-sent, please send an email with the order number to support@sea2table.com and we'll be happy to look into it for you.  

Sean Dimin fell in love with fish at a young age. It wasn’t just the ocean and the wonder of marine life he fell for, but also the people and places that connect the rest of us to the sea. After learning the ropes on fishing boats and living in fishing communities, Sean founded Sea to Table with his father and brothers.

We’ve spent years developing relationships with suppliers on every U.S. coast, building the market for domestic seafood by delivering fresh and frozen fish to professional chefs across the country. Now that he has a young family of his own, Sean has taken what he learned from working with fishing folks to heart: Take care of your catch and feed your family the best. Our home delivery was started so that families across the United States can enjoy the very best catch.

Sea to Table has been a proud Certified B Corporation since our founding. 

B Corporations are a new kind of company which uses the power of business to solve social and environmental problems. Certified B Corporations meet higher standards of social and environmental performance, transparency, and accountability. Learn more by visiting the B Corp website.

Glad you asked! While the vast majority of seafood sold in the United States is imported from overseas, and often comes from poorly regulated industrial farms, all Sea to Table seafood is wild-caught from well-managed U.S. fisheries. Our fish is flash-frozen to preserve freshness. Plus, it’s delicious.

Visit our Blog for news from the coast, tips from the kitchen, and more.

Email us at jobs@sea2table.com with a resume and why you are interested in joining the team. We always like to hear from passionate, fish nerds!